iNeighbour Sales & Marketing
  Full-Time     04/07/2023 - 31/12/2023     4 Vacancies
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Company Profile
TimeTec Computing Sdn. Bhd.
No. 6, 8 & 10, Jalan BK 3/2 Bandar Kinrara, 47180 Puchong, Selangor, Malaysia

We are looking for candidates with Engineering or IT backgrounds who have good communication and troubleshooting skills. The candidate must be comfortable in dealing with customers especially on their requirements and problems.

• Candidate must possess at least a diploma/degree in any field of Engineering or Information Technologies.
• Candidate must Possess fluent English & Bahasa Malaysia, both written & spoken.
• Have passion and willing to learn new technology products.
• Have a good communication & interpersonal skills.
• Self-motivated and able to work independently as well as being a dynamic team player.
• Preferably Junior Executive specialized in Technical & Helpdesk Support or equivalent.
• Knowledge in Software, Network and Hardware are an added advantage.
• Must possess own transport.

• To liaise with clients on their technical requirements before initiating software implementation process.

• Conduct technical training session for both local and overseas clients via online conference / on-site.
• To assist clients with level one technical support via email, phone, livechat, Whatsapp group and remote access.
• Respond to all customer requests for assistance in a professional manner.
• Diagnose and troubleshoot for technical issues.
• Conduct duties assigned by superior from time to time.

Bachelor's Degree in Computer Science/Information Technology or Engineering (Computer/Telecommunication). Required 
Diploma in Computer Science/Information Technology or Engineering (Computer/Telecommunication). Required 
MS Office Required 
MS Excel Required 
Google Docs Required 
Technical & Helpdesk Support
  Min. Year of Experience
1 Year
IT Support/Helpdesk
Computer/Information Technology (Hardware), Computer/Information Technology (Software) or Telecommunication
  Position Level
  Language   Spoken    Written
English Required   Required  
Malay Required   Required  
Chinese Optional  Optional 
  • Puchong
  • Have own transport: Any
  • Willing to work long hours