Technical Support
  Full-Time     26/07/2019 - 13/10/2020     1 Vacancies
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Company Profile
TimeTec Computing Sdn. Bhd.
No. 6, 8 & 10, Jalan BK 3/2 Bandar Kinrara, 47180 Puchong, Selangor, Malaysia
 
 
 

We are looking for candidates with Engineering and Technical backgrounds who are passionate about technology, have great troubleshooting skills, and eager to learn attitude.

Requirements
  • Candidate must possess at least a Bachelor’s Degree in any field of Engineering or Information Technologies.
  • Required language- Must be fluid in written and spoken English.
  • Have passion and willing to learn new technology products.
  • Self-motivated and able to work independently as well as being a dynamic team player.
  • Knowledge in Software, Network and Hardware are an added advantage.
  • Willing to work on shift basis, which include Public Holidays and Weekends.
  • Fresh degree holders are encouraged to apply.
Responsibilities
  • To assist clients with level one technical support via email, phone, livechat, and remote access.
  • Respond to all customer requests for assistance in a professional manner.
  • Be involved in pre-sales activities and after sales services.
  • Diagnose and troubleshoot for technical issues.
  • Conduct technical training session for both local and overseas clients.
  • Attend to walk-in customers and provide technical support if necessary/requested by team leader.
  • Conduct duties assigned by superior from time to time.

Working locations are based in Selangor, Malaysia. Competitive remuneration package and excellent career prospects awaits the successful candidate. If you aspire an exciting and rewarding career, fill up the application form via the above “Apply Now” button, attach the relevant document and provide two preferred interview dates. We will get back to you for interview if you are the shortlisted candidate. All information received will be kept in strict confidence and only for employment-related purpose.

 
 
   
  Required  
  • Bachelor's Degree in Computer Science/Information Technology or Engineering (Computer/Telecommunication).
   
  Optional   This qualification is a bonus for you if you fulfill the above required qualification(s)
  • Diploma in Computer Science/Information Technology or Engineering (Computer/Telecommunication).
 
 
   
  Required  
  • Knowledge in Software
  • Microsoft office
 
 
 
 
   
  • Puchong
 
 
   
  • Willing to work long hours